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North Point Logistics Ltd

Last updated: 11.01.26

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1. Commitment to Accessibility

North Point Logistics Ltd is committed to ensuring digital accessibility for all users, including people with disabilities. We aim to make our website as accessible and usable as possible and to provide an inclusive experience for all visitors.

We continually review and improve the accessibility of our website in line with recognised best practices and relevant legislation.

 

2. Legal Context

As a private sector organisation, North Point Logistics Ltd is not subject to the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

However, we recognise our obligations under the Equality Act 2010, which requires service providers to make reasonable adjustments so that disabled users are not placed at a substantial disadvantage when accessing services.

 

3. Accessibility Standards

Our website is designed with reference to the Web Content Accessibility Guidelines (WCAG) 2.1, aiming to meet Level AA where reasonably practicable.

We seek to ensure that the website:

• Is navigable using a keyboard

• Uses clear and consistent navigation

• Provides sufficient colour contrast

• Uses readable fonts and layouts

• Supports screen readers and assistive technologies

• Avoids unnecessary time limits or flashing content

 

4. Known Limitations

While we strive to make our website fully accessible, some areas may not yet fully meet accessibility standards. This may include:

• Older content or documents not originally designed to be accessible

• Third-party tools or embedded content outside our direct control

We are actively working to identify and address any accessibility issues.

 

5. Feedback and Contact Information

If you experience any difficulty accessing any part of our website or require information in an alternative format, please contact us and we will do our best to assist you.

Email: northpointlogisticsuk@gmail.com
When contacting us, please include:

• The web page URL

• A description of the issue

• The assistive technology you are using (if applicable)

 

6. Ongoing Improvements

Accessibility is an ongoing process. We regularly review our website and take reasonable steps to improve accessibility as technologies and standards evolve.

 

7. Enforcement and Complaints

We aim to respond promptly and constructively to all accessibility-related enquiries.

If you are not satisfied with our response, you may seek independent advice or support through organisations that provide guidance on accessibility and equality rights.